Refund policy
🛡️ Return & Refund Policy
When We Accept Refunds
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Wrong design or order error
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Blurry or poor-quality print
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Damaged item during shipping
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Order not received within promised time
How to Request a Refund
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Email contact@home4heroes.us
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Include your order number, photos, and a short description
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We’ll respond within 12 business hours
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Refunds are processed within 2 business days if approved
When We Offer Replacements
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Received wrong item
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Low-quality or off-centered print
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Missing items from order
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Damaged in transit
What You Need to Provide
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Order number
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Order email
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Clear photos of item and packaging
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Short explanation of the issue
When We Don’t Accept Refunds
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Incorrect shipping address provided
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Missed delivery or unclaimed package
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Tracking says “Delivered” but item lost afterward
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Delays from customs or natural disasters
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Order placed by mistake
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Request made after 30 days from delivery
Order Cancellations
Cancellations accepted within 6 hours of placing the order.
Email us at contact@home4heroes.us
Our Commitment
We stand behind every product we make. If you’re not satisfied, we’ll make it right.
📧 Need help? Contact us at contact@home4heroes.us